Last Updated: October 6, 2025
At paintersinhoustontx.com, also referred to as "paintersinhoustontx.com," "we," or "us," we value your privacy and take it seriously.
This policy describes what information we gather, how we use it, who may receive it, and the choices available to you. By using paintersinhoustontx.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and apps on third-party platforms when they link to this policy
This policy does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We collect three broad categories of information:
1. Information You Share With Us
Examples include:
- Name
- Address
- Phone number
- Service request details such as location, project size, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and the pages you enter or leave from
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Other Sources
Examples include:
- Updated contact information
- Purchase or engagement history
- Verification of service requests and fraud screening
- Advertising and analytics information, including email interaction data
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you on return visits
- Measure website performance
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies, but some features may not function properly if you do.
Third parties may also place cookies, and we do not control those tools.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use collected information to:
- Operate and improve our Website and services
- Process and complete service requests
- Match you with service providers that fit your request
- Communicate about requests, updates, and support needs
- Customize your experience and our marketing
- Conduct analytics, research, and product development
- Identify, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors who help us run the Website and our business, including providers for analytics, security, payments, support, and marketing.
They may access personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may be governed by its own privacy policy.
Your Choices
- Do not provide information: You may view public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers with whom we shared your request.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You may ask us to:
- Review the data we hold about you
- Fix inaccurate information
- Delete your data, subject to legal or operational requirements
- Raise concerns about how we use your information
Please use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The reasons for processing the information
- Legal obligations that apply
- Whether those purposes can reasonably be met in another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is transmitted over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes for collection or use
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, where an exception does not apply.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact details below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request with "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection rules may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, you accept the updated policy.
How to Contact Us
Houston Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To send California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
